For your convenience, we have tried to identify as many common and relevant questions as possible, to make your experience better, and help you find the right name and marketing support for your business.
Interesting Fact:
In the early 2000s, Volkswagen launched a super sedan called the Phaeton, with specs that rivaled the Bentley Continental at half the price. It was the very best VW could offer. But sales fell very short of expectations... You would think that an established brand like VW, at a far lower price, would take away Bentley’s business. But Bentley’s sales were relatively unaffected. The reason is because Bentley is a very strong brand in the segment of luxury cars, where VW is not.
Interesting Fact:
Kraft Foods was sued over the trans-fat content of their Oreo brand cookies. They agreed to change their recipe to remove the health-risk in their product, only to find an enormous outcry from their loyal customer following, who did not want any alteration whatsoever to the product they loved so much.
Interesting Fact:
In feudal times, people were named after their profession. That is the reality behind many common last names like "Carpenter", "Smith", "Barber", "Mason", "Hunter", "Bowman" etc.
Interesting Fact:
There has been an interesting debate among branding professionals regarding the mattress manufacturer “Purple” using of such a generic word. Some say the brand is strong regardless of the generic name and others that the name is not distinctive enough to promote branding. The reality is simple: You put enough marketing resources and uniqueness into a product and you can brand practically any name. Purple can catch as a brand. The problem they will have for choosing a generic name is that “color coding” is a standard and reasonable practice. Many companies do it with products and sales events. If Purple decides to take a competitor to court over the use of the color “purple” or even the word in some contexts, they may find it hard to protect their brand. The fact that the generic packaging in retail outlets is the same color pattern as the top branded product in their category, means this debate has already been lost in court before.
Interesting Fact:
In old cowboy movies, the good guys wore white hats and the villains wore black hats. Today those terms are used as a metaphor in Search Engine Optimizing (and in programming in general):
- White Hat SEO - Improving relevance and quality of content, building organic site traffic, attractiveness of result links, user engagement and user experience. Things that add value to guests of the site.
- Grey Hat SEO - The use of legal tactics, but whose sole purpose is to target the algorithm to boost a less worthy site in rankings. Things that do not add value.
- Black Hat SEO - The use of tactics that are against the rules of search engines, to hack an unworthy site into the results. Things that are deceptive in nature.
- Logo - The entire concept of branding is rooted in the mark left behind by a hot branding iron. Being the point of recognition that is central to a brand, it should be common sense, that having a logo is essential. The logo is the banner behind which your supporters rally, in the same way as patriots rally behind their flag...
- Color Palette - The psychology of color is essential to create the setting that encourages your target audience to purchase from you.
- Font Style - Fonts have personality and it is important to decide on styles that support the brand strategy.
- Brand Guidelines - Using the assets in a clear and consistent way, is key to memorability and reinforcing the brand's presence, making it stand out among competitors.
- Message Clarity - Taglines can help communicate a brand's value proposition or promise in a concise way.
- Establish Positioning - When rebranding, changing the positioning of a brand, or establishing the brand position in a market that is not yet familiar with the offering, a tagline can help define what the brand stands for.
- Greater Cohesion - When brands grow, there is a tendency to degrade in power due to confusion created by variations born from adapting to new geographies, launching new product lines, and expanding existing ones. A good tagline serves as an anchor point to bring everything together consistently, clarifying the brand message and impact.
- Increased Emotional Engagement - Taglines are an opportunity to present the wit and attitude of the brand, which can resonate emotionally with the target audience.
- Standing Out - When brands are seen side-by-side, having a compelling tagline can make your brand stand out among all others, and pique curiosity for viewers to explore it.
- Shelf Competition - If your product is selected by customers in a retail aisle that has your competitors' products, then packaging may be your single most important point of contact with your target audience. Spending on marketing, only to bring interested buyers to the aisle and have them decide on a better presented competitor... is not the aim of marketing. In a worst case scenario, after a long sales process, the fight for the intensely coveted shelf space, and the high expense of marketing your product locally, the retailer removes your product from its shelves due to low product rotation that resulted from poor packaging.
- Unboxing Experience - Particularly with premium brands, and brands of items that are commonly given as special gifts, the packaging presentation can be critical to the brand experience. If we combine these three aspects: 1. Premium, 2. Gift product, and 3. Sold among competitors' on a shelf, as could be the case with high end chocolates box sets in a supermarket. The packaging could be so critical, that it alone could make or break your brand. It is so powerful a combination, that you can likely double the price of the second most expensive option on the aisle, and display your chocolate gift box in an amazingly luxurious and opulent presentation, with a backstory of Belgian roots, and discerning ingredients, and it will likely outsell many competitors.
- Sustainability Positioning - Brands that are driven by a core value of being environmentally friendly, can demonstrate those values in the packaging, creating synergy with their marketing, and a satisfying experience that reinforces the buying decision.
- Tactile Brand Interaction - Products that we classify as "touchy-feely", meaning that people sell themselves on the purchase when they have the product in their hands, can benefit from some types of packaging that allows better interaction.
- Regulatory or Informational Needs - When a branded product requires assembly instructions, an operation manual, or other disclosures, those items within the packaging are a part of the brand experience of the customer and should be treated as such, using the brand guidelines.
- Brand Connection - Included within the packaging, can be branded items that enhance the customer experience and depth of relationship. Like a brand sticker that provides extra advertising when happy customers proudly use them, warranty sign-up cards that provide contact information when sent in, quality certification / originality statement which reduces returns and deepens the customer relationship through greater peace of mind, and / or a pamphlet of available accessories and related products, which brings in extra sales due to the high conversion of a strong branded message to a pre-qualified lead. These all must be consistent with brand guidelines of course, but the benefit each of these additional branded items brings to the business, improves significantly when delivered alongside high quality, brand-appropriate packaging. They synergize together.
- Audio-First Channels - When marketing on the radio, e-books, concerts, meeting rooms, podcasts, and other venues that deliver their message with heavy use of audio, jingles can leave a powerful impression, help the message stand out, and make the brand communication much more memorable.
- Earworm Recall - When jingles are very contageous, they can keep members of the target audience experiencing brand recall for hours and even days. One exposure to a jingle could make the brand unforgettable, and that is worth looking into for many brands.
- Emotional Tones - Similar to colors and descriptive words, sounds also have a psychology. Jingles that synchronize with the emotional setting in which the purchase decision takes place can have a positive impact on customer experience, brand recall, and conversions.
- Mass Media Campaigns - Jingles are particularly well suited for advertising that is aimed in a less targeted way. They can be a topic of conversation, and improve awareness, prompting more virality and long-term retention of the brand message in people who will later become members of the target audience.
- Brand Launches - When brands are first introduced in a market, it is often advisable to blanket cover the market so the brand is seen and remembered. There is a wave of curiosity that can quickly drive word of mouth and viral story effects. Jingles can help make each engagement more memorable, amplifying the message, and improving ROAS.
- Brand Value Reinforcement - Some brands have strong values through which they connect with their target audience. Particularly when those values are related to a culture, ethnicity, or age demographic, a jingle that is aligned with those values can resonate in a big way.
- Children and Family Oriented Offerings - The target audience has a duality in which it has to appeal both to the children directly, and their parents who take the decision to buy. Friendly mascots are often great for that purpose.
- Long-Term Engagement - Instinctively we recognize people by how they behave, often more so than their looks. Mascots like the Kool Aid Jug, Planters' Peanut, the Pillsbury Doughboy, Kellogs' Tony the Tiger, The Energizer Bunny, Epcot's Figment Dragon, Mickey Mouse, and M & M's talking candies, enhance long term recall. In a way, they grow on us in our hearts, as a friend might, particularly with children. Later in life, we often see the brand as a comfort producing experience.
- Brand Personality - Brands whose strategy involves having a bold and engaging personality can often benefit greatly from the right mascot. Characters like Geico's Gecko, Progressive's Flo, the Marlboro Man, Land O Lake's Native American Woman, and Aunt Jemima's Cook. All drive a personality that adds to the brand's appeal.
- Event Marketing - When your brand has large events with numerous attendees, mascots can make the experience more immersive, entertaining, engaging, and memorable, particularly before the main segment of the event starts.
- Mass Marketing - Very large media campaigns require variety to maintain attention. A singular brand tone and visual identity, but multiple types of hooks, and engaging situations. Mascots can work well in adding variety, because of the many opportunities to create fun situations and communicate brand values in the form of a mascot's tone, attitude, and backstory.
- Internal Brand Framework - Printed policies that all employees are aware of, which include the brand strategy (vision, mission, values, story, positioning etc), and rules of interaction of employees with customers that reflect the internal brand culture of the business, like the brand's telephone etiquette, sales presentations and tone, customer onboarding process, handling of issues, delivery interactions, post sale follow up, and many other similar possible interactions.
- Brand Iconography System - Icons are useful to maintain clarity and simplicity, and break up what could otherwise be an unappealing wall of text. If you will use icons, it is important to specify in your brand guidelines, the library and style of icons used in the brand, so they are consistent.
- Brand Pattern - A stylistic choice that provides a background accent that enriches the visual interest of the brand and is unique and trademarked to the brand. The brand pattern can bring extra power, since the main objective is to be unique and different, and competitors can use similar colors and font, causing confusion.
- Brand Graphic Design Style - Often times brands need to use images with graphic adaptations, or vector diagrams to illustrate ideas. It is good to have a clearly defined style that is consistent with the other brand assets.
- Brand Voice - A voice that is used in audio communication, sometimes without the mascot, or in addition to it, and represents attitude and values of the brand. For instance, Harley Davidson has a strong, confident, assertive, unwilling to settle or back down, yet down to earth, man's voice they use in their voice overs.
- Brand Story - People are more likely to buy from brands they align with, and are more likely to pay attention to information presented as a story. So a good brand story that resonates can be very powerful.
- Influencer Spokesperson / Ambassador - This is the use of a celebrity's status and influence as the brand voice. It can be tricky, as sometimes celebrities are involved in scandals, but can also be very powerful. For instance, Hanes had great success with Michael Jordan as their spokesperson.
- Strategic Brand Collaborations - Sometimes, there are partnership opportunities that synergize. For instance, a brand of sports apparel, may find a good fit with a brand of sport watches, a brand of sports equipment, or shoes. There are many initiatives that can produce great synergy in results for both. Examples of strategic brand partners as part of the brand strategy, include Louis Vuitton America's Cup Challenger Series, movie features on McDonald's happy meals, and Star Wars Lego products.
- Target Audience - Full demographic profile (who are they?), and in depth psychographics (preferences).
- Value Proposition - What needs (physical and psychological) does the brand satisfy in the target audience?
- Competition Landscape - Who are the dominant players that compete against you and what are they doing.
- Brand Strengths - Are your customers weak in comparison to you in any particular area? In particular, we need to know where those strengths align with real market opportunities.
- Market Positioning - How do you want your brand to be perceived among your competitors?
- Core Strategic Statements - What are your mission, vision, values, culture, and story?
- Marketing Channels Used - How do you currently reach your target audience?
- Messaging - What does your current customer communication system look like? What ad copy and imagery are you using?
- Brand Contact Points - Where do existing and new customers have contact with the brand? What is the setting in which they are buying?
- Customer Brand Feedback - What is the experience of your customers with your brand? From their point of view.
In a best case scenario, with available priority scheduling, open communication with you, your brand strategy being ready upon starting, and no major setbacks, it is possible to complete the initial 3 semi-final drafts you will share with customers for feedback, within 2 weeks. Assuming you take one week to obtain the feedback, and adding in a few days to produce the full guidelines and iron out any final wrinkles, your new brand guidelines can be available in as little as 3 1/2 weeks. In a worst-realistic case scenario, with common delays, common scheduling issues, regular priority, but having the brand strategy ready upon starting, and with no major setbacks, we can have the 3 colorized visual brand systems in 5 weeks. If you take 2 weeks to test and gain feedback from customers, and assuming the final adjustments could take another 2 weeks, In a worst case scenario, we are looking at 9 weeks until your new brand is ready to launch.
If your brand strategy is not ready, and you want our help facilitating the strategy with you, we are happy to assist. The brand strategy facilitation process will take between one and four months in addition to the brand development timeline. Below are the details on the timeline.
- Brand Strategy Clarity - Between 2 days to 1 week (if your strategy is already in place), or between 1 and 4 months (if we have to facilitate the strategy development).
- Agree on Essence of Visual Branding - 1 business day to 1 week.
- Create Noun List - 1 hour to 2 days.
- Rough Logo Shape Drafts - 1 to 2 weeks.
- Colorized Semi-Final Visual Brand Systemss - 2 days to 1 week.
- Final Draft of Visual Brand System - 1 day to 1 week.
- Final Adjustments - 1 day to 1 week.
- Target Audience Profile - Full demographics and psychographics of your target audience.
- Value Proposition - Clear statement of the needs your customer has that you fill with your offering, and why your customers choose to buy from you.
- Competition Landscape - A list of your major competitors and why they are leaders.
- Brand Strengths and Weaknesses - A detailed description of what is easy to compete and take business from competitors and what is not.
- Market Positioning - A description of the position, relative to your competitors, that you want to have in the perception of your customers. This is usually the cross sections of your strengths and the opportunities in the market, expressed as the strategic differentiators that you want to be known for.
- Core Strategic Statements - Your brand mission, vision, values, culture, and story.
- Marketing Channels Used - The current marketing channels you are using to communicate with your target audience.
- Messaging - The text and images of the advertising messages you are currently sending your customers.
- Brand Contact Points - What are the major contact points (ads, landing pages, receptionist, sales people, showroom floor, delivery driver, packaging) you have with your typical customers, and how those contact points feel.
- Customer Brand Feedback - Raw customer testimonials and reviews.
We can attend and help guide the customer feedback, but you can save the expense and do it yourself, with the additional benefit that customers will be more brutally honest in our absence, and that is what we need. Brutal honesty. If they love a design in our absence, we are on the right track.
Select 10 customer you have good rapport with, and are examples of your various higher volume customer types. We will give you a detailed list of questions to help you be prepared. Our objective from the feedback is to get acquainted with how the logo feels to them compared with the strategic goals and brand values, attitude, and feel of the transaction we are seeking to build into the brand. Feel free to insert your own questions to drill in and ensure we will understand the customers' perception in depth. The questions are simple, along the lines of:
- Which of these brands is the best looking?
- In your opinion, which brand best displays X, Y, and Z? (brand values)
- Which brand feels like a solid offering you can trust?
- If you had to select only one among these three brands, which would you do business with?
Developing a visual identity for your brand that is in line with your strategic objectives and resonates with your target audience takes some doing. Talent, skills, effort, and time. The total cost of building a brand with us should run between $2,250 and $7,500, depending on the amount of drafts, revisions, and research we are required to do. We deliver full brand guidelines with your logo, wordmark, color palette, font style, and best practices for using everything so the brand presents consistently at each point of contact with customers.
We can develop additional brand assets that are consistent with your brand strategy and resonate with your audience. Their price can vary greatly depending on the extent of the work to be done. For instance, packaging is often done as a system for product lines, not a single product, and our cost of development varies with the scope of work. It is hard to give an estimate not knowing the scope. In general, prices for additional brand assets in brands we developed and are intimately familiar with the strategy behind them can cost as follows:
- A single simple retail packaging design for a bottle or box, can cost an additional $600 to $1,500
- Jingles can cost in the ballpark of $1,500
- Mascots are often more design and time intensive, perhaps in a range of $3,000 to $4,500
Always with the caveat that additional drafts and revisions will increase the cost.
Would you go to a doctor who hadn't studied medicine? Or use an engineer who didn't have an engineering degree?
Online marketing has a very low barrier to entry, so many people with dreams of making easy money, can learn a small aspect of marketing and sell that service. Every day we encounter multiple claims, advice from self-proclaimed marketing gurus, and marketing implementations that are rather clueless. The amount of misinformation related to marketing online is staggering.
At Max Branded we not only have the formal education in marketing, but our founder graduated tying the concentration GPA with the valedictorian of his class. It is like needing a doctor and being treated by a doctor who graduated at the top of his class.
Most graphic designers that enter the field of brand design seek to deliver aesthetics they feel are beautiful. It is their name riding on the design after all. But the personal preferences of the designer can sometimes be misaligned with those of the target audience, the environment that encourages a purchase decision, the strategic goals of the brand, or the values that resonate with the target audience.
At Max Branded, we seek to deliver designs that feel right. Not just to engage the target audience, but also produce the emotional state in which they are willing to trust and take the purchase decision.
Below you will find a dozen samples of our work that are presented in line with two modern branding trends:
- DarkMode is preferable due to recent scientific studies that have proven it preserves the eyesight of guests.
- Studies have shown that having a dominant brand color in marketing communication can drastically increase the retention of the brand and it's message.
When we state what we believe, we can't guarantee it's 100% factually accurate. But we do guarantee it's what we believe to be true, and any mistakes are not intended to mislead anyone. With our formal education and experience that is a very meaningful guarantee. We strive to be trustworthy, and a big part of our effort, is that what we think, say, and do, all reconcile at the end of the day.
There are strategic plans, internal processes, and proprietary technologies that we protect to preserve a competitive advantage in the market. We also do not discuss privileged information regarding our customers and their plans, and confidentiality agreements with partners. We also seek to simplify our communications for the sake of clarity, so much of what you hear from us can exclude details. The intent is to protect essential value, be a loyal and dependable, added-value partner to you, and streamline our interface. Never to deceive.
Our confidentiality, transparency and integrity are especially important for you when we are offering marketing insights, and exploring your brand strategy and the key differentiators behind your brand as we develop it.
We have the ability of outsourcing many of the tasks that require highly focused talent, and provide oversight to ensure all efforts are concerted into marketing power for your brand. As such, our pricing is built upon a cost plus management structure. Projects like brand development are done on a retainer basis, so the less work we have to do, the less our services will cost.
Our current billing per hour is $150. If we take into account the uncompensated time spent securing projects, identifying the scope of work to be done, and sending proposals, and we use the best practice for standard independent contractors of doubling the hourly rate of a full time employee, then our hourly rate works out to the equivalent of hiring a highly qualified and experienced full-time marketing professional for a yearly salary of $150,000, which is actually a great value.
Take advantage of our free initial consultation. Introduce yourself and you business. We can discuss your objectives and see if we are a fit and how to get you to where you want to be.
Don't worry about talking with us, we're actually very down to earth and chill. Click below right now. It's that easy.
Brand design is a retainer based service, so we work out a schedule of work and collect, usually half of the forecasted expense as a deposit.
Brand development is an iterative process, each time arriving closer and closer to the final result. It is also an involved process, expect to participate providing a lot of information up front and along the way.
Along with the notification, we give you an itemized report with the expenses charged against the retainer, a progress update on the work done, and bill you for the estimate of the remainder of the brand development process.
At Max Branded we do not put much weight on existing traffic, because it can often be counterproductive. A previous use of the name would likely have been with a different application, and when visitors arrive expecting a solution related to the previous application and don't find it, they quickly leave the site. This bounce metric can give search engines the impression that your content is not good and harm your rankings. Some backlinks are also not good because they can be associated with spamming tactics and having them can also hurt your search rankings. Buying a name with 10,000 backlinks can actually be a challenge and a time-consuming chore for SEO purposes. We feel that in the vast majority of instances, it is best to start your backlinking strategy for your new application for your domain name, from scratch.
But overall, having people see your new site is a good thing, and if there is a lot of traffic, and the visitors are indeed interested in your new site, it could be fantastic, but that is certainly not a reasonable expectation of a domain at any age, it is mostly unrelated to the backlink count, which is a standard metric for the value of traffic in the domain industry, and is extremely difficult to assess for several reasons like:
What needs to be assessed Value of traffic has a lot to do with the demographics and preferences of the actual visitors related to the new application of the domain, and that information we cannot possibly know, since it has to do with a possible future application of the name, and is often expensive and time consuming to obtain because it is not readily available.
Link quality The value of each link also has to do with the credibility and prominence of the site at which the link originates, and the relative exclusivity of the backlink at the page in the source. A site with 3 good backlinks could be a great purchase, but even those might be unrelated (causing SEO issues), and are unreliable at best, because they will likely be lost once the source realizes the link destination has changed.
Backlinks often do not bring traffic or add credibility Backlink count on its own can be very misleading, as many old SEO tactics involved high volumes of garbage links, and even good SEO tactics that are relevant today create backlinks whose benefit can often be lost over time. A domain with 10,000 backlinks could have well over 9,000 of them offering zero value.
But when a domain has years of being registered and has not been used in a manner that would get it banned, search engines will tend to rank the domain higher because it is less likely to be a problematic site.
There is a phenomenon that challenges data. It is the opposite of Murphy's Law, and could be expressed as "If the business can be successful, it will be." And it relates to the drive of the entrepreneur. It is a severely underrated marketing influence. The passion to bring something new into the world, the strength of courage, facing competition, and uncertainty, while carrying the weight of responsiblity for employees and the effects of the business in the community. It is sheer will power, and it is fueled by belief. When you, as an entrepreneur, feel a name is right, and you know it down to the core of your bones, you just know…
The Brand Bundle price for each domain is listed next to the domain name, and is payable to Max Branded via Escrow.com. It is our compensation for releasing the ownership of the domain, and delivering Brand Bundle items for the domain, which include:
- Release of the domain(s) ownership to buyer.
- Purchase Protection Warranty. If you do not receive the domain, you pay nothing.
- Logo in .eps format (Scalable Vector).
- Website logo icon set in a variety of sizes in .png format.
- High resolution square and horizontal logo .png images, without slogan, over clear background for light, dark, and color placement.
- Business card template image.
- List of the brand colors used in both RGB (digital displays) and CMYK (printing).
- List of recommended fonts for brand.
- Branding guidelines for using fonts, images, and colors.
- Some domains include bonus items which are specified in their listing.
Note: The Brand Bundle price does not include custom alterations to the marketing materials.
Please refer to terms and conditions and our privacy policy that govern the release and delivery of the bundle items.
The Story of the Engineer's Price:
A factory owner was alarmed when the machine of his main production line stopped working. He called an engineer to solve the problem. The engineer arrived, and after some testing and diagnostics, took a hammer out of his bag and hit the machine under the main drive. "Ok, try to run it now" came the engineer's voice from below. To the great relief of the owner, the machine sputtered and came back to life. The engineer then gave the owner an invoice for $5,001.00, to which the shocked owner said "That is a lot of money for a hammer blow!" The engineer calmly replied "The hammer blow was only $1. The other $5,000 were for knowing where and how to hit it".
As a rule of thumb, our price is much lower than what we feel the monthly marketing budget should be for a venture. With that in mind, over the first 5 years, the price of the Brand Bundle is less than 1.7% of the marketing budget, which is nothing in comparison to the benefits it is expected to bring. The reason our pricing is so far below what we feel is attainable, is because our mission is to help new business ventures succeed in today's challenging market conditions. Discounts will not be considered unless there is a reasonable and fair cause to take the time to consider a discount.
Assessing return on investment is the responsibility of the entrepreneur / investor. If you agree that the return for the price of a domain will be great, then there is no valid price objection.
Making financial arrangements to cover business expenses and cashflows is another important job of every entrepreneur. If any of our Brand Bundles is truly unaffordable to any entity, then the chances that entity will be successful using the Brand Bundle are minimal, simply because the entity lacks the financial resources to launch successfully. They will struggle to afford employees, essential services, inventories, R&D, startup costs, overhead up to the breakeven point, and the myriad of unexpected expenses that are sure to arise in the course of business. From our perspective, with our high value proposition, there can be no valid affordability objection.